Why I give the plugin a five star rating...
This is a great plugin. To be able to fill your website with important and informative information that gives value to visitors, is good. The plugin lets you do this in an easy, structured way and on top of that it looks good.
I my opinion, the functionality is good but what´s even better is the support given. If you ever have a need of support, the author is trying hard to understand your issue and takes needed action to help you solve it. This is why I give the plugin a five star rating.
With the developing plans of a support ticket function as well, I can only recommend this plugin.