User Happiness Index of your kb

User Happiness Index is a key metric for measuring the success of your Knowledge Base. This metric shows you the average score of user emotions from the emo-voting of the single articles.

Here is how the User Happiness Index chart looks in your WordPress admin. You can check it in Dashboard -> Helpie Kb Wiki -> Insights.

User happiness index of your wp Knowledge Base

By monitoring this regularly, you can improve your Knowledgebase/wiki articles to satisfy your readers.

Last updated byStephen on May 28, 2018
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