With Helpie, You can now make the collaborative content creation and sharing much simpler and easier.
Front-End editing Capabilities:
Using the Front-end editing feature, you can allow any user to add or edit an article from the Front-end without the need to go to the backend.
To enable the front-end, go to Helpdesk -> Helpie Settings -> Core -> Enable Fronend Editing.
Number of Revisions:
Any number of changes could be made for an article and all changes will be saved as Revisions as seen below.
Now the user with approving capability (More about it below) can approve any revision and can revert back to any revision. You can limit the number of revisions to any count as you wish in the “Number of Revisions” box.
You can now assign capabilities to any user roles as you wish. Below are the three capabilities in detail:
Who can edit articles:
User Role with “Who can edit articles” capability can add any new article from the front-end but cannot publish it. As you can see in the screenshot above, he/she can only submit for Review. His/her article will be saved as pending in the back-end and only admin or the one who has the editor user role can approve the post.
He/She can also edit posts which are published by others which will be saved as revisions. He/She can also see the differences made between two revisions.
Who can publish articles:
User Role with “Who can publish articles” capability can add any new article from the front-end and can publish it without the need to be approved.
He can also edit and publish changes made by others but can only see the last revision for an article. He can’t see all the changes done in that article.
Who can approve article edits:
User Role with this capability can approve the article published by “Can edit” capability. He can also see all the changes done for that article and can publish any revision done for that article.
By default, Administrator will have all user capabilities assigned.