Most Searched Keywords

In any Knowledgebase/Wiki website, it is extremely important to understand what your users are looking for most often and what they need the most.

Most Searched Keywords is an excellent metric to find the number of times a keyword has been searched by your user.

Using this data you can identify and write a content which Your users need the most.

You can check it in Dashboard -> Helpdesk -> Insights. most-searched-keywords of your kb

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