Main Page

1.2.4

The main page settings lets you control how the Knowledge Base Main page works and is arranged. Main page settings can be found in Dashboard -> Helpdesk -> Helpie settings  -> Main Page.

Template:

This option lets you choose the template for the Main page. You can choose from left-sidebar, right-sidebar, both-side-sidebars, no-sidebar and full width sidebar.

Sidebar:

Select which registered sidebar you want to appear in these positions. Sidebar1 is for single sidebar. Sidebar2 is for the 2nd sidebar when the template has two sidebars.

Main Page Slug / Helpdesk Slug

By default, the Helpdesk slug is ‘pauple_helpie’. But you can change it to any unique string you want. If you set this value to say ‘help’. Then your Helpdesk / Knowledge base will be located at www.yourdomain.com/help.

Main Page Template

The main page template lets you from 3 different layout types for the main page.

1. Boxed:

In this type, Only the main category title will be shown in the Main Page. You can also add Images for main category title from Dashboard -> Helpdesk -> Helpdesk Category.

2. Boxed1:

In this type, both the main category title and the articles name will be shown in the Main Page. You can also add Images for main category title from Dashboard -> Helpdesk -> Helpdesk Category.

3. Modern:

In this type, the main category title and the sub-categories will also be shown. Sub-categories are categories which are assigned to a certain Parent Helpdesk Category. You can add a description for the main category title if you want. You can add Images for main category title from Dashboard -> Helpdesk -> Helpdesk Category. You can also add any of the 675 icons provided from font Awesome from the helpdesk category.

 

 

Number of columns

This options let you choose the number of columns of the main page categories listing. This option does not apply to Modern template.

Number of articles under each category

You can choose how many articles to show under each category in the main page. Number of articles will be seen only in Boxed1 template

Main Page Categories

The main page categories option is a drag and drop feature where you can drag and drop to re-order the categories, Remove a category from the list by just dragging it to right , and add a category to the list by just dragging it again to left to be shown in the main page.

Search Display

Main Page – Categories

The categories can be hidden from the main page using this check box.

Last updated by Stephen on September 9, 2017
How did you like this article?0000