Key Users

Key Users dashboard shows you the users listed in the order of their happiness score.

The list also shows you their corresponding emo-voting counts.

You can sort the list by Most Happy / Unhappy Users. Pay attention to this list and make use of it to get feedback from your key users which would be a great way to improve your Knowledgebase.

You can check it in Dashboard -> Helpdesk -> Insights. screen-shot-2016-12-20-at-9-58-02-am

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