You can choose between classic and emotion voting as shown below or hide them altogether.


User Happiness Index

User Happiness Index is a key metric in measure the success of your Knowledge Base. This metric shows you the average score of user emotions from the emo-voting of the single articles. Here is how the User Happiness Index chart looks in your WordPress admin. You can check it in Dashboard -> Helpdesk -> Insights.



Last updated by Stephen on September 6, 2017
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