Components are found in Dashboard -> Helpdesk -> Helpie Settings -> Components.
Breadcrumbs tab lets you choose on/off Breadcrumb display. A “breadcrumb” (or “breadcrumb trail”) is a type of secondary navigation scheme that reveals the user’s location in a website or Web application
You can change the order of the articles which are displayed in the Sidebar of your Kb.
Asc. Post Date displays the articles in Ascending order of their published date which is from older to latest.
Similarly Desc. Post Date displays the articles in descending order of their published date which is from latest to older.
Menu_order is the default one. By default, it displays in the Ascending type format.
If you want to display the articles in the order you wish, set the Article order as the default Menu_order and go to the Article -> You will see a quick edit option, select it -> You will see a menu called order in the top right corner where you can assign a number which will be the order of that article.
‘Full Navigation‘ displays every category that is allowed to the current user in the sidebar. For Example, if only a specific category has been selected in Administrator role as shown below, Only that category will be displayed for the administrator while for others, every category will be displayed in the sidebar.
In-Page Navigation only displays only the articles which have in-page navigation in the sidebar. It also displays the Recent articles in the sidebar. For more information on the subtitle of the articles refer doc Sidebar with On-page navigation.
This tab lets you change the sidebar title to your Knowledgebase/Wiki. By default, the sidebar title is set as Table of contents. You can change it to anything you want.
Automatic In-Page Table of contents:
You can enable this option if you want to add a Wikipedia like a table of contents box on some of your long articles. This Table of contents allows the user to jump directly to the section they want to read, it also makes your posts more SEO friendly.
For Example, If you want to create an article on Languages and if you want to explain each language, in brief, You can create a table of contents for it. The table of contents will be created based on heading Tags you give for each language. For Instance, I have added an Article called “Languages” under the category Misc and have added three Languages to it with the heading tag 1 (h1). It will be seen as below
If you want to add more articles to the category English, Use heading tags 2 and 3 (h2),(h3) etc. For Instance, I have added Three articles under the Language English and have assigned the heading tag as heading 2 (h2), heading 3 (h3) and heading 4 (h4). It will be seen as shown below
Note every next tag will be taken as the subcategory of the previous one.
Toggle Category children:
Enabling this tab displays only the categories title in the sidebar. Disabling this tab displays all articles of all category in the sidebar. If you have many articles to a certain category in your Knowledgebase and if you want to hide it in the sidebar, you can use this feature. The changes in the sidebar will be seen as shown below
Fix Helpie Sidebar position:
Enabling this feature will fix the sidebar in its position and will not allow it to toggle up and down. You can disable it if you don’t want the sidebar to be in a fixed position.
Number of Articles:
You can choose how many articles to be shown under each category on the main page and on the Sidebar.
You can control to display only the latest Added tags and Updated tags or you can show all of them.