Best WordPress Themes for your Knowledge Base website

Here’s a comprehensive review of WordPress themes for your Knowledge Base. You love Helpie and want to use it for your Knowledge Base website, now which theme would you use to compliment your overall website’s purpose and Helpie’s features?

Here’s an exhaustive list of awesome free and paid themes:

Astra WordPress Theme:

 

Astra WordPress Theme is a free, lightweight WordPress theme that was designed to work well with other plugins. Especially, Astra works very well with the page builder plugins.

Astra also works great with Helpie. We took it for a spin and found it very simple to setup and config. Do get started on a Knowledge Base right away using Astra.

 

Helpie-knowledge-base-with-astra-theme
Helpie-knowledge-base-with-astra-theme

 

PROS:

Made for page-builders and domain-specific plugins like Helpie:
Astra is built distilled down to the essentials of a good theme without trying to do too many things. And everything is built modularly keeping in mind the functionality of powerful page builders and other plugins. This is what makes Astra stand out.

Super lightweight, super fast and highly-tuned for performance:
The theme has a Google Page Speed score of 95%; the GTMetrics loading time is 400ms and with a YSlow grade of 91%. This is very impressive indeed. These values vary based on your server, website content, etc., still, this is a very good base score to have.

Astra uses vanilla javascript and hence no JQuery dependency is used.

Customisation:
Astra has the essential customization features that you would need in a plugin. This is sufficient for basic users, but we always have the option of using a page builder like Elementor.

Free:
Astra has a free version which is pretty good. There are also more advanced features in the pro version.

Sites to Import:
Astra comes with a lot of pre-made data + design content that can mockup a website. You can practically choose a site you like and get started in 2 minutes flat.

 

OceanWP Theme:


oceanwp-wordpress-theme

OceanWP started as a fork from another WordPress theme but quickly improved by leaps and bounds, thanks to some great work by the lead developer. OceanWP is also a free theme but has powerful addon extensions that you can get on their website. OceanWP theme is an excellent choice if you want to start an e-commerce website with an added documentation/Knowledge Base on it. And of course, it works well with Helpie.

Pros:
1. Powerful Extensions:
OceanWP theme has a lot of powerful extensions that you can use to customize your header, side panels for your widgets, Elementor widgets and more.

2. Excellent Support:
OceanWP’s customers rave about its support. That’s a good thing when you consider a new theme. Just check out the reviews in WordPress.org repository, and you can see their support as one of the elemental reasons that people love OceanWP WordPress theme.

3. E-commerce Support:
OceanWP has excellent compatibility with Woocommerce and other E-commerce plugins. It even has specific customization features for Woocommerce.

4. Super Responsive:
A lot of effort has gone to make this theme to be very responsive and also to add several responsive enhancements. For example, the responsive controls feature lets you control your element’s style properties, visibility, arrangements, etc.

 

GeneratePress:

 

 

With over 1+ million downloads, GeneratePress is an established name in the WordPress themes category. GeneratePress like Astra is a lightweight theme with the developer being more cautious to add more features that would make the theme bloated. On the other hand, GeneratePress has withstood the test of time and is still a well-respected theme.

We tried setting up GeneratePress with Helpie. It wasn’t hard, but we felt the style was pretty dry. This doesn’t matter much because you can easily customise styles with the inbuilt customizer features and a little CSS as needed.

Compatibility with Page Builders:
The main reasoning behind GeneratePress being lightweight is that it should make way for powerful page builders like Elementor to do their thing. GeneratePress has excellent compatibility for Elementor, Visual Composer and also Beaver Builder.

Excellent Support:
This is a recurring quality of the top themes we have tried; they have a commitment to providing awesome support.

Flexibility with features:
GeneratePress gives you the basic theme for free and gives you the option of adding powerful features by means of premium addons. You can get started with the basic lightweight theme and add only the specific features you need for each project.

Hestia:

 

hestia-wordpress-theme

 

Hestia is a material design theme brought to you by Themeisle with a free and pro version. According to WordPress.org, Hestia WordPress theme has over 50,000+ active installs and is slowly becoming the favorite free theme for professionals. There’s also a pro version of Hestia that comes with enhancements and additional features.

It has a slick design and is very easy on the eye as well. Hestia is compatible with Elementor, Woocommerce, Flat Parallax Slider among other plugins. The plugins named here are the ones that are most commonly used along with Hestia.

PROS:

Mega Menu:

If you like Mega Menus, you’ll love Hestia. Even with the free version, you get the Mega Menu. Now, you can add sub-menu, organize them, sort them and customize their style without a fuss. This is a standout feature from all other themes in this list.

Live Customizer:
Hestia’s integration with the Live Customizer is a gem among Hestia’s other features; you can easily customize many of Hestia’s widgets using the live customizer. About Us section, Your team section, Client Testimonials section, Ribbon section are few of the many widgets that are fully integrated with the Live Customizer. Thus, you could have full autonomy over the appearance of your homepage widgets.

Support:
The Themeisle team is renowned for their support, and there’s no difference in saying that Hestia is very well supported. Team Themeisle’s support policy is “Be like Blackbeard,” that’s to say that their support is as mighty as the pirate Blackbeard.

The7:

 

the7-wordpress-theme

 

The7 theme has been one of the highest selling themes on ThemeForest marketplace for a long time, and it doesn’t look like slowing down anytime soon. The7 is a rock solid theme with a ton of features. This is a great theme to use along with Helpie to build your Knowledge Base website.

PROS:

Built for Visual Composer:
The7 theme prides itself on its seamless and complete integration with Visual Composer and Ultimate addons. The theme’s various widgets are coded to be modular and completely customizable using Visual Composer.

750+ Theme Options:
The7 WordPress theme is one of the most customizable themes in the market with over 750 theme options. These options cover everything from Skins, Branding, Typography, Top Bar & Header, Page Titles, Sidebar, Footer & Bottom Bar, Buttons, Post Types, Woocommerce, Archives, Widget Areas, Import/Export Options, etc. The complete set of options is very exhaustive and gives you complete control over your website.

Design Wizard & Demos:
The7 theme has still more to offer, with the Design Wizard, you can setup boutique-quality designs for your website is a flash.

You also get over 30+ demo sites which you can immediately recreate with their setup files.

Premium plugins worth over $100 included:
The theme comes with premium plugins that we love. Some of the included plugins are Visual Composer Profession version, Revolution Slider plugin, Layer Slider, Go Pricing tables, Ultimate Addons for Visual Composer and the Convert plugin. These plugins alone might cost you over a hundred bucks if bought separately. That’s a great deal to get on top of a world-class WordPress theme for $39.

Bridge Theme:

 

bridge-wordpress-theme

The Bridge WordPress Theme is a multi-purpose theme for creatives by QODE, sold exclusively on ThemeForest. It’s has a clean design and sleek parallax animations that could make your website come off genuinely modern. It could be a little on the heavier side but not too much considering the smooth animations you get. The bridge is a great theme to complement Helpie if you sell technology or fashion products.

PROS:

Qode Slider:
The Qode Slider is a slider made just for Qode’s Bridge theme. Qode Slider is a perfect partner for the Bridge theme, more so than the other slider plugins out there. Qode Image/Video slider works exceptionally well.

Fully Customizable Headers:
The Bridge theme comes with a fully customizable headers feature that lets you choose from over 10+ header types. You can also customize the styles, layout, typography, skins, color, etc. If you are particular about how your header looks, Bridge is your theme.

With Bridge, you can also customize your title area and the mega menu. There are compelling features to let you add images, parallax, zoom effects and similar actions to your title area. Bridge theme has options to customize your mega menu for different screen sizes. You can change any style property for your mega menu with Bridge’s inbuilt features.

There are also more menu options to choose from; Left menu options and even full-screen menu options that give your control over your navigation and give your website a very distinguished look. It would appear as if your website is custom made and there would be no sign of a theme used on your website.

Shopkeeper:

 

shopkeeper-wordpress-theme

 

 

As you might have guessed, Shopkeeper is primarily a WordPress theme for your online stores. And over 18,000 people have chosen Shopkeeper as their theme of choice. With the Shopkeeper eCommerce Theme, you get a modern, minimal theme with most templates and functionality focussed on helping you build an online store.

PROS:

Product Layouts:

Shopkeeper’s strong focus on shopkeeping shows through its efforts on the template designs for the product page. It has over 4 template layouts for the product page. The designs work great for different types of products you might have on your online store.

Super flexible shopping layout:
With this theme, you can customize the shop archive’s grid with the inbuilt tools. Also since its very well integrated with Woocommerce, you can customize the product layouts in many ways. Shopkeeper also comes with a powerful filtering and sorting option set that sits comfortably in a sidebar.

The theme also comes with three types of loading which are classic pagination, infinite scroll loading and loading by load more button.

The product templates also have lightbox features for your products to help you see more without going to a particular product page.

Blog about your products:
Shopkeeper theme has three beautifully design blog layouts that complement the products layout and is ideal for you to blog about your products for your customers.

Catalog mode:
Some people choose to showcase your products on your website without selling them there. If you are one of them, you have your theme. Shopkeeper’s catalog mode lets you showcase your products without the purchase option, shopping cart or the payment gateways.

Kalium:

 

kalium-wordpress-theme

 

Kalium is a creative theme for professionals. This is a highly sort after theme by creatives and creative e-commerce website owners, especially of the fashion genre. Kalium is a fond product of Laborator, who have been selling in Themeforest since 2009. The folks from team Laborator like to name their products after elements of the periodic table with products like Kalium, Aurum, Xenon, Oxygen, Calcium, Neon, Zinc, etc. Apart from Kalium, I also recommend looking into Aurum, their minimalistic Woocommerce theme.

PROS:

Font Management Library:
One thing that sets Kalium theme apart from many top WordPress themes is its Font Management Library. Here’s what it has to offer:

  1. Google Fonts support with over 800 fonts available, updated regularly
  2. Typekit fonts support
  3. Font Squirrel support with over 750 fonts, updated regularly
  4. Premium fonts including Function Pro font family worth $149 with no extra charge
  5. You can even upload your own font

Header Types:
Your website’s header is a crucial part of its identity, and hence Kalium gives you a plethora of header types to choose from. Some header options include:

  • Minimal
  • Classic
  • Fullscreen ( left, center, right and inline )
  • Top Menu
  • Sidebar ( right, left )

30+ Layouts:
With over 30 layouts for projects and portfolio hand-crafted for creatives, you are sure to enjoy the varied choices you have. If you ever get more and want your own, you can build your own layout with the integrated Visual Composer support.

Awards:
You will be delighted to know that Kalium has been prized or nominated for top web design awards including Awwwards, CSSWinner, WeLoveWP, CSSAwards, CSSReel, CSSFox, etc.

Storefront:

storefront-wordpress-theme Continue reading…


Helpie1.2.5 Most Advanced Knowledge Base Plugin

On our constant Endeavor to make Helpie better and solve more problems we released Helpie1.2.5 on CodeCanyon. We discuss the major highlights of this release below, run along and you will not be disappointed.

1. Automatic Table of Contents

Let us say you are writing an Article called Automatic TOC, the moment you write a subtitle with tag h1(Select the sub-title and from the drop-down on the top left corner of the editor and select any heading name from the drop-down). This will help Helpie understand that the text is a Sub-title and it is automatically added as a subtitle in the TOC on the front-end.

TOC

 

TOC

Now see automatic TOC appear on the Front-end:

TOC on Front-end

2. New Welcome Area Styling Features

Helpie1.2.5 has a lot of new styling features for the Hero section, it helps you promote your brand and gels in with the overall brand you are building so well, you would be delighted.

You could tweak the Welcome Area(Hero) Styling from Dashboard Helpdesk -> Helpie Settings -> Styles -> Style Settings. You can also add a background image from the “Welcome area background style” drop down.

Welcome area styling

3. Knowledgebase stats module

You can turn on Knowledge base stats that show the number of articles, number of Contributors and the total number of topics in the Knowledgebase.

Stats module on main page

 

Turn on stats module by going to Helpdesk -> Helpie Settings -> Main Page -> Show Stats from the Dashboard.

Stats module

 

With all these features Helpie1.2.5 integrates so well with your website that you would forget it is a plugin. It also makes navigation easy and clearer with Automatic Table Of Contents. The stats module lets the data speak all the hard work that you have put into building a wonderful Knowledgebase. Try out Helpie 1.2.5 demo.

For any assistance, queries or feature suggestions please write to support@pauple.com.


Increase ROI using Helpie

We, at Helpie powered by Pauple, understand that one part of keeping your customers happy is to give them a very good product. The other equally/more important part is to provide them the best support possible. That is the reason we built this knowledge base.

When you want your customers to get clear, precise and up-to-date answers to their questions ASAP Helpie – the most advanced knowledge base is the answer!.

Below features of Helpie help will boost your ROI on customer support.

Keep Knowledgebase Fresh and Up-to-date with Helpie

With the front-end submission and editing, adding new articles and updating existing articles is all the easier.

You can add a new article from front-end using “Add Article” button. For the button to appear logged in user should have sufficient access privileges.

Helpie How to add article

You can easily edit an existing article using the three dots on the upper right-hand corner of the article.

You could also edit individual sections of an article using the pencil next to the text of a section.

Helpie edit article

Find out what your customers like the most

You can use Helpie insights to smoothly and elegantly see all the essential metrics. It helps you understand what your users love the most and enabling you to identify areas that need improvement.

The Metrics that are displayed on the Insights page are:

  1. User Happiness Index
  2. Most Searched Keywords
  3. Key Users
  4. Key Articles
  5. Frequently repeated Keywords

Helpie Metrics

Build a Self Service Portal using Helpie

We know that it would be great if your customers got all the information to solve their problem without having to look for support. That is exactly what this knowledge base enables you to build. You can rest assured that your support staff and customers find the relevant information in a fraction of a second with our powerful search.

Helpie Self service Portal

Use Helpie to build your customer base, keep customers delighted and propel your growth.

Having a Knowledgebase that throws exactly what your support staff or the customers are searching for garners good ROI on your support investments. This also keeps the support staff and the customers are delighted. Try out Helpie now!!


Helpie Most Advanced Knowledge Base WordPress Plugin 1.2.4

Helpie 1.2.4 is out and we will tell you what has improved in Helpie making it the best Knowledge Base plugin for WordPress indeed.

 

Modern Style Category listing of articles

Helpie now has a new Main Page Template called ‘ Modern’  category listing. In Modern, the main Category and the sub category will be shown. You can add a description for the main category if you want. You can a font-http://pauple.com/wordpress/wp-admin/post-new.phpawesome icon ( choose from 675 of Font-Awesome’s icons ) for main category from Dashboard -> Helpdesk -> Helpdesk Category.

Modern MP Template gives your user a super clear overview of the particular topic.

Helpdesk -> Helpie Settings -> Main Page -> Main Page Template

Selecting Modern Template in Helpie Backend

The listing with subtopics and brief description of the category all come up nicely on the Helpdesk Main page.

Modern template in action

Here Food, Getting started, OfficeWork and Roommates are the categories and the within each box are the articles that are present under each category.

 

 

Show Recently Published articles in the Main Page

 

You can now enable ‘Show Recent Articles’ option in Helpie 1.2.4 the option to display Recent Articles. To enable it go to Hepie backend -> Helpdesk -> Helpie Settigs -> Main Page -> Show Recent Aticles.

location to select Recent articles in backend

 

Once that option is enabled click on save changes and you will be able to see the recent articles. They appear below the Categories in the KB Main page.

Recent articles live on KB main page

The recent articles come up all graciously on the main page of the KB almost like magic 🙂

 

 

Helpie 1.2.4 Highlights the article you are reading in TOC

 

It is now intelligent enough to understand which article you are reading in a category and highlights it in the Table of Contents so that you can easily find your way. See how “Your First Knowledge base Article” is highlighted in Table of Contents.

TOC with current article highlighting

 

The Demo is always live if you want to try out!!